Contact Us

Phone Numbers

Tel: +1.847.480.1366
Toll Free: 800.259.5356

Address

3334 Commercial Avenue
Northbrook, IL 60062

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    Return Policy

    30 Day Money-Back Guarantee:

    If the customer is dissatisfied with the UltraSlide or related products, they may be returned to us within 30 days of receiving
    the shipment for a full refund of the cost of the product(s). All shipping charges are the responsibility of the customer and will
    not be refunded. This guarantee applies to direct sales to customers in the United States and Canada only.
    Products damaged due to abuse, misuse, or negligence will not be accepted for a full refund.

     


    Shipping Policy

    United States

    We ship throughout the United States using UPS Ground – see the below UPS Ground map for estimated shipping transit
    time. Please contact us regarding expedited shipping options as well as freight shipments for large orders. Items shipped
    within the United States do not incur sales tax unless shipped within the state of Illinois.
    The tax rate for these purchases is 10%.

     

    All Other Countries

    Please visit our distributors page for a list of our international authorized distributors. If you do not live in a country or region
    with an authorized distributor, please contact us for order and shipping information. Please note that all international
    shipments may incur customs duties and import taxes. Any additional charges for customs clearance may be collected and
    are the responsibility of the recipient.