30 Day Money-Back Guarantee:
If the customer is dissatisfied with the UltraSlide or related products, they may be returned to us within 30 days of receiving the shipment for a full refund of the cost of the product(s). All shipping charges are the responsibility of the customer and will not be refunded. This guarantee applies to direct sales to customers in the United States and Canada only.
Products damaged due to abuse, misuse, or negligence will not be accepted for a full refund.